Extended maintenance on SAP ASE 15.7?

[former_member657995]

Will there be extended maintenance available for SAP ASE 15.7 after 31-12-2020?

[hrollizo]

Hi Johan,
you must upgrade to ASE 16.

Release Plan of ASE 15:
Release to Customer (RTC): 09.03.2012
General Availability: 09.03.2012
End of Mainstream Maintenance: 31.12.2020

You can check this URL: https://launchpad.support.sap.com/#/products/67837800100900006882

SAP Notes:
1922006 - EoMM Dates for Adaptive Server Enterprise 15.0.3, 15.5, 15.7, and 16.0 - SAP ASE
https://launchpad.support.sap.com/#/notes/1922006
1977991 - How to determine End of Mainstream Maintenance Date for SAP ASE
https://launchpad.support.sap.com/#/notes/1977991

Best regards

[former_member188958]

Hi Johan,

I do not know if SAP will offer extended support for 15.7. I've been instructed to tell customers to discuss it with their Account Manager at SAP, who will interface with ASE product management. The amount of interest in such support may help determine whether it will be offered. Historically, every extended maintenance contract was an individually negotiated contract. I have no idea what the costs were, but they did vary on the length of the exception, size of the installation, number of servers, etc. So please start a conversation with the Account Manager for your company. If you don't know who that is, open a support incident and the support engineer should be able to figure it out.

Cheers,
Bret Halford
SAP Support

[former_member657995]

Hello Diego,

If the customer does not want to upgrade and is willing to pay for extra support. On the SAP website these possibilities are mentioned. Is this possible? At what costs (approx.)?

Regards,

Johan Bakker