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Feb 05, 2020 at 02:59 PM

Cannot Generate Report in Web Intelligence Rich Client

74 Views Last edit Feb 05, 2020 at 03:01 PM 2 rev


I am unable to create a report in the Web Intelligence Rich Client. The report area is a complete gray box and cannot drag and drop values into the page. I have also tried to create a new blank document and still unable to see anything. I uninstalled and reinstalled client tools as I was having a .jar file missing issue and that is still not fixing the issue.

I would post a screenshot but I don't think I am able to, it essentially shows the Available Objects in the left pane and the right pane is completely gray with no white document which would regularly appear for users.

Any help would be appreciated!