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Feb 05, 2020 at 12:21 PM

POD in SAP EWM

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Hi ,

I have a question regarding POD (Proof of delivery) relevance in EWM.

In process, lets say we have an outbound delivery , we do a PGI and send an item/Product to a Customer.

Now a PGI is already done and item/Product is out of our warehouse. What would happen if a Customer rejects the delivery (POD).

1.What would be a process (in SAP Standard) to manage rejected POD items?

2.Will those Items be handled via a return delivery?

Looking for a response.