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Jan 31, 2020 at 01:26 AM

Crystal Reports Error on Windows 10 Pro - Automation Error

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Hello,

We are using crystal reports 9 in one of our applications. Crystal reports run time we are using is CRRuntime_12_3_mlb.msi

It worked fine on Windows 7/Windows 10 Enterprise etc. We recently upgraded to a Windows 10 Pro and when we run the application and try to run the reports, it gives "Automation Error. The system could not find the file specified".

Then, I downloaded CRRuntime_64bit_13_0_12.msi and tried runnig the reports error. Same error. I tried uninstalling this SP and installed CR13SP26MSI64_0-10010309.MSI, same error.

I can see the crystal files in C:\inetpub\wwwroot\aspnet_client\system_web\4_0_30319\crystalreportviewers13 as well as in C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\Crystal Reports 2011\crystalreportviewers.

What should I do? Please guide. Thank you

Suneel