The Captured page layout is messed up

[former_member562625]

Hi team,

When I capture a web application, I can see the warning "Target page zoom level is 150"

and the page layout is slightly out of original grid. Why is this happening and how can I fix this..?

[Jerome · Accepted solution]

Hi,

Problems may occur when zoom factors are tuned with different values on a multiple screen display. This is a known issue, in particular with Chrome and Firefox during capture. Capture with Chrome and Firefox works if the window zoom factor is the same on every screen (whatever the browser zoom factor).

If you have some issues capturing UI elements, you may be able to solve the problems by setting the zoom factor to 100%. Go to the Scale and layout settings of your laptop and ensure that your zoom factor is set to 100%, then restart your session to apply the change.

Rarely, other issues can occur when the zoom factor is not set to 100% in the runtime phase:

- Highlighting of items can be incorrectly positioned.

- In the rare cases where a mouse click driven by coordinates is used, the coordinates may be incorrect and the mouse click can fail.

Regards,

J.

[former_member562625]

@Jerome -> Thank you for your kind explanation 🙂

[former_member562625]

@Jakob -> Thank you for your tips.

But still I need to explain why this is happening and how to prevent this kind of bugs to our local partners....

Can anyone help?

[UxKjaer]

Try to work on the offset to set it in the right spot