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MyInbox Fiori app keeps showing BUSY indicator in 'Info' tab

Feb 14, 2017 at 03:59 PM

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Former Member

Hello all,

I have implemented a MyInbox fiori app and there are few PO and contract approval orders present in the backend in my SAP inbox( SBWP ).

When i launch my app from launchpad, I see all the orders listed on the left and when I click on 1 of them, I see the details view. The problem is in the IconTabBar, the first tab ( IconTabFilter ) 'Info' keep showing a busy indicator where I would expect the details of the PO.

I know there is a separate app for PO approval so it is ok, even if it doesn't show any information but it is annoying to see the busy indicator.

Can anyone help me out here please ?

fiori-error.png (11.1 kB)
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Hi Nilesh,

Press F12. Go to the browser developer tool and find some error info.

Regards,

Masa / SAP Technology RIG

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5 Answers

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Former Member Feb 15, 2017 at 12:55 PM
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Hello Masayuki,

First of all I am glad that you replied. I have read your blogs and I really appreciate your work in explaining the process to setup the MyInbox.

With regards to this issue, the F12 debugger console shows me an error about duplicate component ID. I don;t understand what is wrong in the Target mapping here. For the information, we have 1 more issue with this launchpad. We created a user group and catalog for testing purposes and we are working in 2 languages i.e. NL and EN. We then created a separate catalog and group but now the problem is we are unable to delete the old group and catalog. It gives an error regarding languages. For ex. In spite of logging in the NL langugae, the sysetm sees EN and prevent me deleting the groups and apps saying the original and logon languages do not match.

I am not sure if these 2 problems are related to each other.

Appreciate your advise here.

Thanks in advance.

BR

Nilesh Puranik


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Masayuki Sekihara
Feb 15, 2017 at 01:50 PM
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Hi Nilesh,

What is the last OData service call? You can find it in the browser developer tool, network tab.

Regards,

Masa / SAP Technology RIG

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Former Member Feb 16, 2017 at 10:47 AM
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Hello Masayuki,

The last oData call was to

https://.../sap/opu/odata/IWPGW/TASKPROCESSING;mo;v=2/$batch?sap-client=040

After this there was a call to the resources.

https://.../sap/bc/ui5_ui5/ui2/ushell/resources/~20161012072900~/sap/ushell/renderers/fiori2/resources/resources_en.properties

Appreciate your help.

BR

Nilesh Puranik


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Hi Nilesh,

What is the S/4HANA version? 1511 or 1610?

Whay is the exact app? My Inbox - Approve Purchase Contracts or My Inbox - Approve Purchase Order?

What is the Support Package level for the UIX01CA1 200?

Are these OData services activated?

  • C_CONTRACT_FS_SRV
  • MMPUR_REQ_SSP_MAINTAIN_SRV
  • C_PURCHASEORDER_FS_SRV

Regards,

Masa / SAP Technology RIG

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Former Member
Masayuki Sekihara

Hello Masayuki,

We are on 'SAP Business suite' ECC 6 EHP 7. The support pack level for UIX01CA1 200 is 0002

The app that we are trying to configure is a generic app MyInbox for SAP Business suite. The OData services that you mentioned are not available in the system. But I have activated /IWPGW/TASKPROCESSING version 2 as required for this app.

The error now I get is "Uncaught ......(in promise) undefined"

We want to have a Fiori app for PO approval but since we are on EHP7, we can't go to the 2 apps that you mentioned in your reply. So we tried to implement this generic My Inbox app and we can now see the workflow items and can also approve or reject them. Only problem is in the 'Info' , it keeps showing BUSY indicator.

Appreciate your help.

Thanks in advance.

BR

Nilesh Puranik

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Hi Nilesh,

You put the wrong tag, SAP Fiori for SAP S/4HANA.

In that case. you can use Approve Purchase Order app with ERP 6.0 EhP7.

https://fioriappslibrary.hana.ondemand.com/sap/fix/externalViewer/#/detail/Apps('F0402')/W13

Regards,

Masa / SAP Technology RIG

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Former Member
Masayuki Sekihara

Hello Masayuki,

Thanks but its bit confusing. The app that you mentioned requires EHP 8. Is that the requirements for this app have been updated recently ? Please advise.

Thanks

BR

Nilesh Puranik

app-po.png (70.7 kB)
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Hi Nilesh,

Look at the Prerequisite for Installation. EhP7 is listed.

Product version shows the latest version beased on the delivery date dropdown.

Regards,

Masa / SAP Technology RIG

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Former Member Feb 16, 2017 at 11:15 AM
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Hi Nilesh,

I think problem is related to target mapping.

Please check,

1) Any duplicate IDs are there in you application, and instead of using static ID names use createId() function.

2) if you are using "event-bus/navigation" model , so change this to "routing" model.

Hope this will help you!!!

Regards,

Mahesh Phajage

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Former Member Feb 16, 2017 at 11:44 AM
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Hello Mahesh,

I am trying to configure a standard MyInbox Fiori app. I am not sure where to look for the duplicate IDs. Here is the Target mapping of my application and settings in LPD_CUST


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