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Jan 28, 2020 at 01:13 PM

Customer Service and Repair Order


Dear Experts,

I have a requirement in which i have received a PO from a Customer and for that PO I am buying SFG from one Vendor.

After receiving that I am doing production using that SFG and producing FG part and that part is sold to Customer.

Now when my customer is sending back the Material for repair I am creating a Repair Sales Order and taking that part in through LR delivery type. Now the process is working fine if I am doing it in my Company Code.

But I cannot process the same in my company code I need to give back the material to the Vendor for repairing.

So can anyone guide me for the further steps.