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Request Price from ERP not shown as option in Sales Quote

Feb 14, 2017 at 02:42 PM


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Former Member

Hi All,

We are integrating SAP Hybris C4C with SAP ERP via HCI. Now when we create sales quote option "Request Price from ERP" in actions is not available.

Already scoped almost everything regarding pricing and checked in fine tuning as well.

Can someone please guide me through if i am missing anything or if tell me the right way to get this issue resolved.


Pankaj Tomer

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1 Answer

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Suresh Babu Mula
Feb 15, 2017 at 08:36 AM

Hi Pankaj,

can you please check document type of sales quote . And for that particular document type,if external pricing enabled in business configuration. if this is not enabled for the particular doc type you are tryign to create quote you will not be able to see this option.



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Former Member

Hi Suresh,

Thanks for the reply!!

Now when i am selecting "Request Price from ERP" in actions after creation of the sales quote getting error regarding the communication arrangements.

So, now i think i need to create a new communication arrangement for the "Request Price from ERP" but little confused which communication scenario should in choose or if need to create a new one.

Thanks in advance.


Pankaj Tomer