How to find which tcode is used to forward a work item in SAP ?

[kinshuk_bansal]

Hi Experts,

We have a scenario where a particular workitem reached an extra agent is production. We could validate that the workitem was actually forwarded to the extra agent ( SWWWIHEAD and SWWLOGHIST) tables.

Please let know if there is a way to find out what tcode has been used to forward the workitem.

Thanks,

Kinshuk

[former_member602690]

Hi Kinshuk,

Check workflow log, ans transaction SWI2_FREQ for that date & time range, & business object.

[kinshuk_bansal]

Hi,

Thanks for your reply. I know the tcodes which can be used to forward workitems. I wanted to know if there is any way to find out which tcode has specifically been used by a user to forward the workitem?

Thanks and Regards,

Kinshuk

[former_member602690]

Hi Kinshuk,

SAP workitems can be forwarded using SAP transactions codes:

SBWP (SAP Business Workplace) (Settings > WorkflowSettings > MaintainSubstitute)

SWIA (enter workitem#, execute, "AdminForward, userid)

SWI1_RULE (for agent determination via rule)

SWI2_ADM1 (for workitems with deleted agents)

SWI2_ADM2

References

https://answers.sap.com/questions/6877028/forwarding-workitem-to-different-user.html

https://www.tutorialspoint.com/sap_business_workflow/sap_business_workflow_quick_guide.htm

https://wiki.scn.sap.com/wiki/display/ERPHCM/Configuring+and+setting+up+substitutions+in+SAP+Workflo...