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Former Member
Jan 10, 2020 at 08:42 PM

Change Computer Name - Crystal Reports Server 2013 / CMC / CCM / SQL Server Management Studio



We backed up our current server using WS 2008 R2 and restored this on a new Server. Our goal is to upgrade the new server to operating system Windows Server 2012 R2 and decommission our current server after we have successfully done this process. Before we can do the upgrade on our Newly created Server we need to change the computer name so it doesn't match our current server. This is so that we can have two servers live at the same time on our hosting platform without conflicting with each other so we can test and make sure everything works before we stop using our old server. We would like to know the steps we should take to do this so that all the components continue to work properly.

I would greatly appreciate it if you could provide the steps we need to take to make sure we change the computer name in all the locations required and what order we should make these changes so that SIA (server intelligent agent) loads properly and we don't lose the CMC connection - We want to make sure the SIA is looking at our new server as well and not the old one so that is part of why we want to make sure the computer name is changed in all the right places.

if you can provide step by step directions even better for us so we are sure not to make a mistake. We have found SIA will not load or will stop working properly when we have tried ourselves.

Thanks so much for your time and help on this.