Without any responsible agent passed in workflow WI still triggers to 4 agents, How?

[former_member328875]

Hi Experts,

See there is no responsible agents assigned in Workflow:

But Work Items Triggers to the following 4 agents, How is it possible without any responsible agents assigned. Please let me know.

Note:

1 - Including FANG is the expired user have already left and delimited end date before current date.

2 - TASK - TS20000166 is a general TASK.

Thanks,

Saquib

[former_member186746 · Accepted solution]

Hi,

Check the default rules tab on task level. This one gets triggered (in this case rule 20000027) and uses the release strategy in customizing.

Kind regards, Rob Dielemans

[former_member328875 · Accepted solution]

Hi Rob,

Thanks a lot for the help, I got the same 20000027 in default rule but without my

Is this rule 20000027 is default assigned standard TS20000166? because I haven't shared it with you but you got to know the rule number - 20000027. You are genius 🙂

Thanks,

Saquib

[former_member186746 · Accepted solution]

thanks, though just barely (on the genius part).

This is the SAP standard way of PO release. I suggest to check the SPRO documentation and also SAP Help. Plus there ought to be blogs written on this process here on SAP community.

Kind regards, Rob Dielemans

[keohanster]

Hi Saquib,

Have you looked at the official SAP Help for defining Release Procedures for Purchase Orders?

I haven't used release procedures in a long time, but the Workflow Indicator may be relevant to your problem.

Good luck,

Sue

[former_member328875]

Hello Susan,

Greetings!

Please brief your problem detail, currently working on release strategy so could help you out as well.

Thanks,

Saquib

[keohanster]

Hello Saquib,

I don't have a problem with release strategies 🙂 I was including the link to defining release strategies in order to try to help you with your problem. But thank you for the kind offer.

Sue

[egor_malov]

Hi, Saquib,

It is also possible to assign agents at task level. If it was done in your system, this is where those 4 agents might come from.

[former_member328875]

Hi Egor,

Thanks for your reply but no agent in Task level too.

I have checked all the tabs including start event as well. Please advise where else I need to check.

It's a general Task[mentioned above as well]

Thanks,

Saquib

[Sandra_Rossi]

sap.saquib Not in the task itself. If you look at the step, there's a green icon for "Agent assignment", click on the button aside, that will take you to the agent assignment of the task.NB: you may also reach the same screen from the task screen, menu Additional data > Agent assignment.