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Dec 19, 2019 at 03:27 AM

unable to clear customer open item after bank statement upload



i have created posting rule with 2 posting area.

on uploading MT940 with document no in note to payee line, customer open item does not get clear

it should be check dep ac dr to customer ac cr

and after posting area 1 comes to picture with main ac dr to check dep ac cr

but on uploading system is unable to recognize document to clear and throwing error of "(00 298) Formatting error in the field COBL-GSBER"

kindly suggest where in configuration i was wrong or how can i achieve the result

thank you in advance