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Rg12 Rg12

Error while connecting to BI Launchpad

Feb 14, 2017 at 11:15 AM | 96 Views

Hello,

We’ve just installed BI4 on our DEV servers and we cannot log in to BI Launchpad with the Administrator account.

On the other hand, using this account, we log in to the CMC with no problem.

The error message for BI Launchpad is:

SAP BusinessObjects Business Intelligence platform | SAP BusinessObjects - Web Intelligence (WebI)
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3 Answers

  • Best Answer
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    Denis Konovalov
    Feb 14, 2017 at 03:53 PM

    If you can login into CMC, but cannot login to Bilaunchpad - then most likely your license key is expired or not valid or missing.
    Go to CMC> License keys and update

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    Rg12 Rg12
    Feb 14, 2017 at 11:29 AM

    Hi Amit,

    Sorry. I don't know why the print screen was not posted. Hope this will work:


    ugqbl.png (20.3 kB)
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    Kavin Raj Rajkumar
    Feb 14, 2017 at 03:20 PM

    Try Selecting Enterprise Account and then try logging in again.

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