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Error while connecting to BI Launchpad

Hello,

We’ve just installed BI4 on our DEV servers and we cannot log in to BI Launchpad with the Administrator account.

On the other hand, using this account, we log in to the CMC with no problem.

The error message for BI Launchpad is:

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3 Answers

  • Best Answer
    Feb 14, 2017 at 03:53 PM

    If you can login into CMC, but cannot login to Bilaunchpad - then most likely your license key is expired or not valid or missing.
    Go to CMC> License keys and update

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  • Feb 14, 2017 at 11:29 AM

    Hi Amit,

    Sorry. I don't know why the print screen was not posted. Hope this will work:

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  • Feb 14, 2017 at 03:20 PM

    Try Selecting Enterprise Account and then try logging in again.

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