Hello experts
Quite often, we receive a question regarding alerting the QM team with a notification of a customer complaint via a service ticket in C4C.
How do/Can we create a QM notification in back-end from a service ticket in C4C for a customer complaint?
How will we manage the integration with R3/ERP and with S4HANA respectively ?
Would be feasible to change in SCPI within the IFLOW the type of Internal Order ?
Thank you for any advice!!
Phil