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author's profile photo Deepak Ramesan
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Deepak Ramesan

SBO Mailer Issue

Posted on Dec 05, 2019 at 06:52 PM 291 Views

Hello guys,

I am facing an issue with SBO Mailer in SAP Business One Version 9.30.210

In Service manager, Database button is hidden.

Even activated the Malier & Alert services in SLD as well as in General settings.

But still Database is not displaying in the Service manager.

How to overcome this issue??

Even restarted the services, But no luck

sbo-issues.jpg (74.3 kB)
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6 Answers

  • author's profile photo Nagarajan K
    Nagarajan K
    Posted on Dec 05, 2019 at 10:59 PM
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    Hi,

    Check under General settings to enable SBO mailer settings and then try.

    Regards,

    Nagarajan

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  • author's profile photo Sam B
    Sam B
    Posted on Dec 06, 2019 at 01:58 AM
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    Hi Deepak Ramesan,

    As described in your question, please share screenshot of Service Manager where Database button appears hidden.

    Please confirm current issue you are facing. Do you mean, SBO Mailer is not sending emails although AlertSvc is running?

    Regards,

    Sam

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  • author's profile photo M. Sundararaja Perumal
    M. Sundararaja Perumal
    Posted on Dec 06, 2019 at 02:07 AM
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    Hello,

    Check if you running the service manager with administrator rights.

    Thanks.

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  • author's profile photo Abdul Mannan
    Abdul Mannan
    Posted on Dec 20, 2019 at 12:46 PM
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    Please check SAP B1 messaging service, DIAPI service is running

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  • author's profile photo Sandra Urbina
    Sandra Urbina
    Posted on Jul 20, 2020 at 10:14 PM
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    Hello

    I've the same issue, Do you have resolved the case? Database is not displaying in the Service manager.

    Thank you in advance

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  • author's profile photo Sandra Urbina
    Sandra Urbina
    Posted on Jul 21, 2020 at 05:02 PM
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    Thank you @Deepak , it's 9.3 PL05

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    • Deepak Ramesan
      Jul 21, 2020 at 06:29 PM

      From SAP 9.3 Version , In General Settings you have enable option for Mailer & Alert service.

      Try to activate it & after that login into SLD & check whether Mailer & Alert is activated for that particular database.

      Then..Login into Job mailer service & check whether the services are running properly.

      Configure SBO mailer & check whether mail is send.

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