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Serach platform is not working in SAP BI 4.2 S¨P3 patch 3

Hello community,

In a clustered environment (4 servers) we have a fresh BI 4.2 SP3 Patch 3 installed, we have made the configuration for the platform search, following the guidelines in the SAP Note 1844013 - How to configure Platform Search Index location in clustered environment?.

We verify the access to the folder Master Index in the shared location for each noued of the cluster. After start the indexation, the number of documents that are shown as indexed is always 0 and never increases, even tough the index shows as running.

We also tried with the KBA

1640934 - How to safely use Platform Search Service in BI 4.0 without overloading the server?

and the KBA 2253871 - How to rebuild index in Platform Search of BI 4.x

without luck.

thanks very much for any kind of ideas and help.

king regards,


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1 Answer

  • Posted on Feb 14, 2017 at 03:23 PM
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