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Nov 26, 2019 at 06:41 AM

Handling warranty repair cases by Vendor in SAP MM

277 Views Last edit Aug 01, 2023 at 08:38 PM 2 rev

Client business scenario is as follows:

1. some material is not functioning properly and is found to be under warranty

2. Material is sent outside the plant by creating gate pass

3. Repaired/ replaced item is received in the plant

4. company pays for any transportation costs to transport vendor but material is repaired free of cost.

Can you please help me which process can be used in such case? Can we use subcontracting process?