Not able to find the UDFs..!

[former_member576093]

Hello World..!!

I have created few UDFs on SAP B1 system version 9.3 PL11 but i'm not able to locate these UDFs on service call screen. Please help!

Please refer to attached SC. Not able to find these two UDFs in system?

[msundararaja_perumal]

Looks like a bug in HANA, raise ticket to SAP Support.

Thanks.

[ANKIT_CHAUHAN · Accepted solution]

Hi Shivam Bhanot & M. Sundararaja Perumal ,

• Create a Service Call.
• On the Related Documents tab, choose Details to open the Service Call Related Document Details form. You will find the UDF there related to Travel & Labour Expenses.

For the UDF in Service Call Scheduling, you need to select the option Enable Multiple Scheduling for Service Calls on the General tab of the Document Settings window (Administration ? System Initialization ? Document Settings).

Please that once you select this option, it is irreversible. The activation is irreversible due to a database structure change that occurs during the activation.

Once this option is selected, you will find the UDF on Service Call form in Scheduling tab.

Hope it helps!

Kind regards,

ANKIT CHAUHAN

SAP Business One Support

[former_member576093 · Accepted solution]

ankit.chauhan1 Thanks for the clarification. Appreciate!