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Nov 13, 2019 at 11:47 AM

GUI Report integrated in SRM Portal but selection-screen radio button missing

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Dear Gurus

Kindly refer the attached screenshot for having clarity on the issue.

"GUI Report integrated in SRM Portal but selection-screen radio button missing"

Trials done-

a- Issue is happening to only one User

b- We have removed and reassigned the same role to user account .. didn't resolve

c- All the roles assigned to impacted user are been assigned to TEST User ID in DEV system and issue didn't replicated... rather, radio buttion is available

d- On portal itself we tried to 'Restore Default' settings issue didn't resolve

e- Even, for users radio button is available .. we tried to remove the button on portal settings/ or other available options... though, we haven't found any check/parameter which could lead to vanish the radio button and issue is not replicating..

tried to put all the possible information with best of my efforts... seems, tricky and so request your expert suggestions.

Many thanks in advance

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