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Nov 05, 2019 at 10:39 AM

Workflow - Send email to Organization position holders

468 Views Last edit Nov 05, 2019 at 09:33 AM 2 rev

I have a very simple Workflow with a triggering event whenever a Maintenance Notification ( BUS2038 ) is created, then i want the workflow to send a email ( Later phone SMS ) to external emails of the holders( Users - US object ) on a specific Position ( S object ) in my Organizational Model.

How do i set the Recipients of the email step to these users which are assigned as Holders to the specific Position?

I have tried to just set the Recipient type to Organizational Object and then Position and giving the Position key but this fails with message no so023.

Then i am trying with a workflow container to hold the users, but what type should the container be and how do i fill the container with the right users/recipients??