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Oct 31, 2019 at 04:11 PM

Web chat and test chat not working

248 Views Last edit Oct 31, 2019 at 04:12 PM 2 rev

I´m trying to test a chatbot both through the test chat and a web chat channel I created. Nontheless, the test chat is not appearing on the SAP CAI page to use and whenever I try to send a message through the webchat channel it does not get send. Is the platform down for any chance? It was working correctly earlier today.

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