GRC 10.0 Send MSMP Access Request Notification not to every User

[olga_vlachova]

Hello all,

I'm struggling with GRC MSMP GRAC WF settings for a webshop project.

For a new Customer the SAP Role will be assigned based on approval of GRAC Request Type 028.

I'm using standard MSMP Process ID SAP_GRAC_ACCESS_REQUEST with custom BRF+ Flat Initiator Rule and custom Rule Results, custom Path and Route Mapping, based on Decision Table by Request Type Number.

It's working perfectly.

But the requirement is to not inform User because they are external and have not to be confused by notification about GRC requests.

I'm thinking about some ways how to apply the requirement that can be done based on UserID (C*)/UserGroup (XXXXXX)/RequestType (028).

1) custom Function Module where to code to whom to be notification sent and custom Agents Rule based on this Function Module;

2) custom BRF+ Notification Rule based on Decision Table;

To be honest, I prefer not overcoded SAP that's why the second way looks better for me.

But I'm not able to do it.

Could you be so kind and help me?

[vijayakumarsuth]

Hi Olga,

If your requirement is not to send notification to end users based on request type then I would suggest you to do those logic conditions (based on request type) in BADI side. Please review note 1738377 and add your logic in the BADI so achieve your requirement which might be more efficient and less maintenance in future to handle the task.

[olga_vlachova]

Hi Vijayakumar,

thank you for reply.

Yes, that seems to be the best way.

I asked SAP OSS and I got suggestion to create custom Agent in customer namespace in "Agents" step in MSMP like you do for stage level Notification. But I'm not sure if it could solve the requirement...