CAL Ownership transfer

[former_member636557]

I've read the other similar questions, and the answers don't seem to help.

I am the owner of a trial Instance of SAP IDES on AWS. I want to allow another user to administer this instance, and ultimately take over ownership.

I've shared the tenant link to them, they have requested access, and I have granted admin/access.

While they can log in, the cannot see the instance in their list.

I then edited the Account, added them as a owner to the account assigned to the instance, and still no joy.

Is this because the instance is a trial? If so, the trial still has two weeks remaining, and it will be the new user's task to make it permanent.

[stanimir_eisner · Accepted solution]

Hello Tim,

Your colleagues will have to always use your tenant link to see your instance, not only when they have requested access.

Best regards,

Stanimir

[former_member636557 · Accepted solution]

That worked. Did I miss this in the documentation somewhere? Is there a way to migrate the instances to another users tenant? I'm wondering how manageable this is for an organization where people come and go?

Looks like this may be answered here. Does this look right?

https://answers.sap.com/questions/11957322/cal-tenant-ownership-transfer.html

[stanimir_eisner · Accepted solution]

Yes, the answer is right.