Unable to convert GRPO to A/P Invoice | Copy from GRPO in A/P Invoice

[former_member615153]

capture.pngHello,

I have the below two issues-

Issue One:

After adding a GRPO, when I try to convert it to A/P Invoice I get the below error-

"the requested action is not supported for this object"

However, the data gets copied to A/P Invoice and I am able to pass the entry.

Issue Two:

In A/P Invoice, when I try to perform open from GRPO, I get the below error-

"Internal error (-2118) occurred"

The add button in A/P invoice gets disabled after this (please refer the attacehd screenshot)

Note- Version of SAP Business One - SAP Business One 9.3 PL-10, Localization - India . We do not have any add on running.

Regards,

Govind

[former_member610331 · Accepted solution]

Hi Govind Nagaraj,

1. and 2. noted.

It's good you reached out to SAP; I was going to recommend the same.

Please do share incident resolution once your question is addressed.

Thanks, Good Luck & Best wishes,

Sam

[former_member610331]

Hi Govind Nagaraj,

• Referring to Issue One, please refer SAP Note 1677578 - Requested action is not supported for this object if adding document
• Referring to Issue two, your screenshot shows Customer/Vendor code next to error message. Could it be related to Customer/Vendor code?
• As a precautionary check, could you re-try using a admin level user account in SAP Business One, and check if issues one and two can be reproduced.

Please mark appropriate response as answer if it addresses your original question. Please upvite relevant responses that may have assisted in solving your question.

Best Wishes & Regards,

Sam

[former_member615153]

Hello Sam,

Thanks for the response. Please see my points below-

1. As regards Issue two, I checked the BP code. I can't find anything wrt to that. It is happening to all BPs;

2. The issue is happening for all Licence types, including admin.

I have raising an incident with SAP and waiting for their response.

Regards,

Govind

[MD1]

Dear Govind Nagaraj,

please check

1. Check conditional approval.

2. Check post-transaction notification.

Danish

[former_member615153]

Hi,

Yes all of that was checked before. I just can't figure out why this is happening.

Regards,

Govind