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sapinst could not be start

OS:suse for sap application 12 sp4

After extracted file "SWPM20SP01_0-80003424.SAR",I start the sapinst by comand ./sapinst,but it is stalling.

I check Initial log from /root/.sapinst/ZHANG/52814,but I can't find errors about this

resourcepool.xml is in the same directory

Help me analy this issue please,thank you.

detail information as follow:

ZHANG:/hana/sapmedia # ./sapinst
[==============================] | extracting... done!
INFO 2019-10-24 09:26:41.554 (mainThread) [sixxcreate.cpp:347]
********************************************************************************
Initial log directory: /root/.sapinst/ZHANG/52814
********************************************************************************


SAPinst build information:
--------------------------
Version: 749.0.59
Build: 1868625
Compile time: Sep 13 2018 - 13:21:25
Make type: optU
Codeline: 749_REL
Platform: linuxx86_64
Kernel build: 749, patch 527, changelist 1869435
SAP JRE build: SAP Java Server VM (build 8.1.042 9.0.4+011, Jul 26 2018 20:20:09 - 81_REL - optU - linux amd64 - 6 - bas2:309010 (mixed mode))
SAP JCo build: 3.0.18
SL-UI version: 2.6.28
SAP UI5 version: 1.50.4
Exe directory: /tmp/sapinst_exe.52795.1571880395

SAPinst process information:
----------------------------
Pid: 52814

INFO 2019-10-24 09:26:42.103 (root/sapinst) (startInstallation) [CSiManagerInterfaces.cpp:2348]
Problem with the DNS configuration: could not determine the DNS domain of host ZHANG

INFO 2019-10-24 09:26:42.109 (root/sapinst) (guiWatchdog) [CSLPCommunicationServer.cpp:349]
Problem with the DNS configuration: could not determine the DNS domain of host ZHANG

INFO 2019-10-24 09:26:43.042 (root/sapinst) (SLPCommunicator) [SLPMonitoringStatemachine.cpp:1385]
********************************************************************************
Open your browser and paste the following URL address to access the GUI
https://ZHANG:4237/sapinst/docs/index.html
Logon users: [root]
********************************************************************************

=>sapparam(1c): No Profile used.
=>sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
load resource pool /hana/sapmedia/resourcepool.xml

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3 Answers

  • Best Answer
    Posted on Oct 24, 2019 at 08:40 AM

    there is no graphical interface anymore. Read the output:

    Open your browser and paste the following URL address to access the GUI
    https://ZHANG:4237/sapinst/docs/index.html
    Logon users: [root]

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  • Posted on Oct 24, 2019 at 05:12 AM

    Hello Shuozhen,

    you should check on this: "Problem with the DNS configuration: could not determine the DNS domain of host ZHANG".

    And what happens, when you log on to the UI? Does that work?

    Best regards,
    ulf

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  • Posted on Oct 24, 2019 at 09:12 AM

    Hi Shuozhen Yin,

    please check the proposals of SAP Note 2575377 (SWPM - Problem with the DNS configuration) in order to resolve your issue.

    Cheers,
    Andreas

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