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How to use memory variables in GET method when calling external API?

Hi everyone,

I'm developing a simple chatbot that gives infos about Sales Orders available on our S4 on-premise system.

Connection beetwen convAI and the OData service published on our local system is working pretty well, and i was trying to extract infos of a specific SO starting from the SO number inputed from the user in the chat.

To do so, I thought I had to pass the memory.salesorder-number in the GET method when calling the external API.

What I'm still unable to understand is how can I put a variable in the service url to specify the key of my entityset.

I was expecting to write something like this https://my-machine/odata/SAP/ZINN_SALESBOT_DEMO_SRV/SalesOrderSet('{{memory.salesorder-number}}') but i found out that putting the symbol "{" in the textfield make the entire web-page to freeze forever!

Am i missing something? What's the correct way to specify a key via memory variable for a get_entity to external API?

Thx a lot for your support,


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  • Posted on Oct 24, 2019 at 07:15 AM

    Hello Valerio,

    we are also call S/4 back end system and our API URL is enhanced by memory variables. The result looks like this:


    I hope it will help you.



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    • Hi Michal,

      thx a lot for your answer.

      So that means i correctly understood how to compose the URL.

      But the problem still remain, when i input from my keyboard(or copy-paste) the graph parenthesis "{" in any position of the URL field of the API Service configuration the entire CAI web page freezes forever, making me unable to click in any point of the page until i refresh the page on my browser.

      Is this maybe a bug of the web-page?

      I tried on Chrome, Firefox and IE and the behavior it's always the same.

      I created this gif to let you see what happens:

      I first try to add a "(" bracket and it works, than i input "{" and all freezes.

      Hope this helps to understand the issue.



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