Hello. I am having issues with SAP GUI 7.40 Patch Level 12 and 7.50 Patch Level 12 on Windows 10 x64 (1809) . The user can open the SAP GUI but if he clicks on a transaction the login windows does not appear and the GUI main window disappers. A SAP GUI icon is on the taskbar and it desapper if i hover with the mouse over it.
I cannot find any information about the error on the windows event viewer. I cannot find any sap gui error log.
I have already tried to change the theme but this does not change anything.
Do you have any idea? Where can i find information about errors and crashes of the sap gui?
Thanks in advance
UPDATE: if i log in with my credentials on the PC of the Employee which is having the issue i can use any transaction without any problems. This is very strange. Any ideas?