Skip to Content
Oct 30, 2019 at 10:06 AM

Integration with Microsoft teams - Error while testing the bot with Test in WebChat

624 Views Last edit Oct 30, 2019 at 10:08 AM 2 rev


I created a bot in SAP Conversational AI (which was testing successfully in Conversational AI) and now I am trying to integrate the same with Microsoft Teams. To perform the integration, it mentions the steps below:

1. Login to Microsoft Azure - Successfully completed

2. Create a new bot channel registration in Conversational AI - Successfully completed - This step generates the Messaging endpoint.

3. Create a new bot channel registration in Microsoft Azure - Successfully completed

4. Set up your bot endpoint - Successfully completed

In step 4 it mentions "You can now test your bot on Azure by clicking on the tab Test in Web Chat." When I test my chatbot in Test in Web Chat option, anything that I type in the bot (e.g. Hi) gives the error as Sending Failed. Retry. Even when I retry, the message is never received by the bot. I also checked this under channels and the Web Chat channel shows an error as "There was an error sending this message to your bot: HTTP status code InternalServerError"

Screenshots attached.e1.jpg e2.jpg e3.jpg


Sangita Purkayastha


e1.jpg (79.3 kB)
e2.jpg (103.8 kB)
e3.jpg (64.1 kB)