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webI report prompt object throwing 'getdocumentsinfo API ERR_WIS_32070' error

Hi All,

Basically when I click on run query , Prompt page popped up and user is prompted to enter the inputs for nearly seven objects.

We were able to input the values for six objects successfully but for seventh object initially we received TNS:Listener error.

Once we update the TNSnames.ora file on all the BO and Citrix servers ,that issue got resolved.

But now that seventh object is throwing getdocumentsinfo' API ERR_WIS_32070 error.

Please give your inputs on how to avoid this issue.

Thanks

Ram

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