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Oct 28, 2019 at 07:53 PM

SAP SD Return-MATERIAL Unknown

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Hello All,

There are instances when the customer receives some unknown material in a return order and until Quality confirms the material they do not create a return delivery and take it in their stock.In such a case how do we tackle this situation.

Should the customer create a dummy material and enter that in the returns order and when they know the material they can change the material in the returns order and remove the delivery block and it into their inventory.

Please confirm or suggest any alternate material.