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Oct 28, 2019 at 01:48 PM

My print doesn´t print the template SalesReceiptPrintTemplate

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Dear All,

Mi issue is when I try to print only the print template SalesReceiptPrintTemplate, with my customize template and SAP template i have the same error, but when I Print the other templates the print works normally.

The error that costumer checkout shows is

-error during the print

-the power supply of the device is off

This is very strange because this issue is only with the SaleReceipt template and the printer tries to print three times on the same ticket and then the printer crashes and i have to restart cco and the printer.

I appreciate any response ccoprint.png errorduringprint.pngKind regards

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