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Cannot login multiple users on same device - Sap Cloud Platform Mobile Services, Hybrid App

Hi all,

we have developed a Hybrid mobile application connected with the SAP mobile services. The user authentication is configured through a corporate IdP and it works correctly. The only thing is when another user tries to log-in the application on the same device the following error message appears on the Mobile Services:

  • The user was authenticated with name xxx@exampleCompany.com but the APPCID belongs to user yyy@exampleCompany.com

It seams that the device is associated to the first logged in user. Our application will be used by multiple users on the same device.

Is there any configuration i am missing out?

Thank you for your help.

Best regards,

Ndricim

istvanherman
Explorer
0 Kudos

Hello,

I have the same problem. Could you solve this problem?

Thank you, Istvan

istvanherman
Explorer
0 Kudos

Hello,

I know it is already an old topic but we have opened a ticket at SAP and they have found a bug in their Logon plugin. It was a caching issue what caused this problem.

With Kapsel SP02 PL03 the problem solved and fix available from Web IDE.

BR, Istvan

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