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Oct 30, 2019 at 03:02 AM

WebService Messages are queuing up with status 'Waiting' in CLOUD FOR CUSTOMER


When users are active on C/4HANA, Inbound and Outbound WebService messages are queuing up with status 'Waiting' and the processing is very very slow. When users are logged off after 4pm, we are seeing these queues getting cleared up on their own. I raised a message to support team with 'Very High' priority and didn't make any progress for the last one week. We reached out to CIC, AE and Cloud Ambassador to escalate this issue. Do anyone had similar experiences before?