cancel
Showing results for 
Search instead for 
Did you mean: 

Recast AI: feedback feature at the end of conversation flow

0 Kudos

Hi,

I was wondering how I could incorporate a feedback feature at the end of a conversation w/o too much effort.

I want to be able to collect ratings and comments.

Looking forward to your input.

Best regards,

Francesco

Accepted Solutions (1)

Accepted Solutions (1)

Hi!

When I was looking for information about how to capture a free text, I found this blog:

https://cai.tools.sap/blog/mastering-memory-management-bot-builder/

At the end there might be just what you are looking for.

Monika

Answers (2)

Answers (2)

Rodrigo-Giner
Active Contributor
0 Kudos

the bot has a built in "Customer Satisfaction" skills, you can select it when you create it.

Best Regards

0 Kudos

Thank you for the info! I'll try this out.