Skip to Content
author's profile photo Francesco Scibilia
0
Francesco Scibilia

Recast AI: feedback feature at the end of conversation flow

Posted on Oct 29, 2019 at 01:05 PM 138 Views

Hi,

I was wondering how I could incorporate a feedback feature at the end of a conversation w/o too much effort.

I want to be able to collect ratings and comments.

Looking forward to your input.

Best regards,

Francesco

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

3 Answers

  • Best Answer
    author's profile photo Monika Radike
    Monika Radike
    Posted on Oct 30, 2019 at 09:30 AM
    1

    Hi!

    When I was looking for information about how to capture a free text, I found this blog:

    https://cai.tools.sap/blog/mastering-memory-management-bot-builder/

    At the end there might be just what you are looking for.

    Monika

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Francesco Scibilia
    Francesco Scibilia
    Posted on Oct 30, 2019 at 11:59 AM
    0

    Thank you for the info! I'll try this out.

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Rodrigo Ariel Giner de la Vega
    Rodrigo Ariel Giner de la Vega
    Posted on Oct 30, 2019 at 09:35 PM
    0

    the bot has a built in "Customer Satisfaction" skills, you can select it when you create it.

    Best Regards


    predefined-skills.png (15.3 kB)
    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.