Hello SAP Mobile Experts,
we're currently in a migration project from SAP Mobile Platform on Premise (3.0) to SAP Cloud Platform Mobile Services (Neo). Unfortunately we're facing the following error in our custom Fiori Client on iOS (iPad Pro with iOS 12.3.1):
"An Unexpected Exception occurred during the back-end request: Unexpected error while trying to retrieve logged-in user."
This error can be reproduced with the following steps:
we've already changed the setting of the RZ10 profile parameters: http/security_session_timeout and rdisp/plugin_auto_logout according to Note https://launchpad.support.sap.com/#/notes/1914112 so that:
"Adjust parameter http/security_session_timeout and set it at least 200 seconds higher than parameter rdisp/plugin_auto_logout."
Our values are:
http/security_session_timeout = 2400
rdisp/plugin_auto_logout = 1800
So the setting is correct according to note 1914112.
Looking forward for some help.