on 10-21-2019 1:17 PM
Dear all,
I can't connect to CCO Monitor page: Allways ask for user and password. I've just verified the user and password are valid. In fact I'm using the same user for B1if and when I open B1if web page it works fine.
Any idea, please?
Dear eduardo.prietocastro,
When you logon to the CCO Monitor you need a B1if Runtime user (as opposed to a B1if Admin user).
In many installations there is an Admin user B1iadmin and a Runtime user B1iadmin. But they're not the same and can have different passwords.
Please try to logon to the CCO Monitor with a user you find in B1if -> Maintenance -> User Administration -> Runtime Users.
Kind regards,
Gunther
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Dear Gunter,
Thanks for your help. That was the problem: The runtime user was inactive.
Kind regards.
Eduardo
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