ByDesign Account: Get Current Employee Responsible - Sales

[former_member262937]

In ByDesign I am trying to retrieve the Employee with responsibility: Sales for an Account.

However, when I retrieve Customer.CurrentEmployeeResponsible the value is blank.

On the UI: I open the Account and navigate to "Contacts" and then "Responsibilities". Here the employee is shown with Party Role = Employee Responsible - Sales

However, I cannot find the node which is equivalent to "responsibilities" in the backend. There is no list of parties like in C4C.

How can I retrieve the Employee Responsible from the Account?

[cianbarrett · Accepted solution]

Hi Katie,

You should be able to retrieve it this way. As there are many different responsibilities, you will need to provide the PartyRoleCode as well,142 is for Employee Responsible - Sales.

- Cian

[former_member262937 · Accepted solution]

Hi Cian,

Customer.CurrentEmployeeResponsible is empty. For all customers I've tested with. Despite this I can see the values on the UI.

Should I raise a ticket with standard?

Katie

[cianbarrett · Accepted solution]

I don't think there's anything wrong with the standard. I've been able to reproduce it with the below code:

I'm not sure from where you are trying to retrieve the data but CurrentEmployeeResponsible returns a Collection of the Employees in the Account Team. This is under the tab Contacts > Responsibilities. Hope this clarifies the issue!

- Cian