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Oct 21, 2019 at 11:56 AM

Unable to authenticate during the "Update IoT Services" step

189 Views Last edit May 21, 2020 at 04:12 PM 3 rev

Hi,

im going through this tutorial Link to Tutorial in version 19.10a.

During the step "Configuring the Destinations for Your SAP Web IDE Account, I ran into an issues which im not able to resolve.

17. Choose Update and enter your SAP Cloud Platform Neo environment credentials ("S user", "D user", or I user" ID and not e-mail) to authenticate.

My global account is running in the canary environment, the neo subaccount is hosted in Frankfurt.

I've tried all the different Landscapes.

The Sign-in popup appears, but doesn't accept my credentials Reappearing everytime I press sign-in.
When i press abort, i get an error message returning code 401 and 500.

For my credentials i've used my I number and the corresponding password. I'm listed as administrator in the Neo Subaccount.

I've searched the internet and found a post with a similiar issue (Post). But he is referring to what appears to be an outdated version of the setup guide as the solution of his problem.

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