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GRC 10.0/10.1 ARM - Customize notification to route directly to workitem for firefighter logs

Hi All,

We have got a requirement where the user is looking for a link in notification, which can directly route to the work item itself for the firefighter log review workflow.

Could you please let us know how we can achieve this?

Regards,

Arun

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1 Answer

  • Posted on Oct 18, 2019 at 12:55 AM

    Hi Arun,

    You just need to use notification variable %LINK_WORKITEM% in email notification template and this variable in the email shows the direct url which your controllers can click and use for reviewing EAM log review requests.

    Regards,

    Madhu

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