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Unable to get the Customer Name / Pay to the order of on check

I have customers, (not vendors), that are assigned an alternative payer. The alternative payer pays us on behalf of the customer. Occasionally we pay back to the customer, a rebate payment. However, the payment is intended to go to the customer, not the alternative payer.

In transaction F110, a payment proposal is created for the customer. However, the proposal will not select the rebate payment item and instead returns a message of "Master data is missing for branch or payee". We took the advice of note 2453756, which gets us around the error, but still makes payment to the alternate payer.

The current work around is to temporarily remove the alternative payer from the customer, carry out the payment run, (which successfully creates the payment document), then set the alternative payer again.

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