Order or cart level promotions are applied before product level promotions in Version 1905

[vinay_malempati]

Order or cart level promotions are applied before product level promotions in Version 1905.

This happens when the priority of the order level promotions are higher than product level promotions.

PFB the scenario

Only one product in cart

Product A cost is 70 USD

Product promotion priority =3 and 50% off on Product A

Order/cart threshold promotion priority =10.

if order amount exceeds 10 USD give 10 % off

Expected output is 70-35(from product discount) final entry price =35 USD

then Order discount should apply 10 % off 35 which is 35-3.5=31.5 USD.

Actual Output is 70-35(from product discount) final entry price =35 USD

then Order discount should apply 10 % off 70(price before product promo) which is 35-7=28 USD.

I dont think this will be desired output for any business.

charlesalfredbarton would be great if your team can help with this

[aimprosoft]

Hi Vinay Malempati,

This is the expected behavior.

You have a priority that controls which promotion will be applied first.

If order promotion has a higher priority, it will be applied before product promotion and vice versa.

For your case, you can just set a higher priority for product promotion, and you consequently get the result that you expect.

For example, if you need non-standard behavior, order promotion will be applied as the last one regardless of priority. Since this functionality is not provided by OOTB, you will need a developer who can modify the code.

Best regards,

Igor