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Oct 15, 2019 at 01:39 PM

Customer Journey Insight Filters - SAP Marketing Cloud


Hi all,

When designing a Triggered-based Campaign, I am facing the following obstacle:

I want an interaction (payment) to be the trigger that launches the next action of the campaign. The thing is that this interaction type can have 2 status; 'paid' 'or 'not paid'.

It is possible to somehow define the campaign so the interaction payment acts as a trigger only when its status is = 'paid'? If yes, how should I do it?

Thanks in advance for your collaboration!