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Error after kernel upgrade

Hi all,

I have upgraded kernel on a java which is a dual stack ECC system from

720_REL - 500

to

753_REL - 400.

After upgrade , I am getting below error after starting the system.

-------------------

4 ETW000 R3trans version 6.26 (release 753 - 29.11.18 - 20:18:11).
4 ETW000 unicode enabled version
4 ETW000 ===============================================
4 ETW000
4 ETW000 date&time : 17.10.2019 - 09:49:11
4 ETW000 control file: <no ctrlfile>
4 ETW000 R3trans was called as follows: R3trans -d
4 ETW000 trace at level 1 opened for a given file pointer
4 ETW000 [ dev trc,00000] Thu Oct 17 09:49:11 2019
4 ETW000 [ dev trc,00000] Loading DB library '/usr/sap/SID/SYS/exe/run/dboraslib.so' ...
4 ETW000 [ dev trc,00000] Library '/usr/sap/SID/SYS/exe/run/dboraslib.so' loaded
4 ETW000 [ dev trc,00000] Version of '/usr/sap/SID/SYS/exe/run/dboraslib.so' is "753.02", patchlevel (0.400)
4 ETW000 [dbsloci.c ,00000] *** ERROR => DbSlConnect(ci=NULL): missing connection info (vers=-1)
4 ETW000 [dbsloci.c ,00000] *** ERROR => DbSlConnect() failed with 18=DBSL_ERR_CONNECT
2EETW169 no connect possible: "DBMS = ORACLE --- dbs_ora_tnsname = 'SID'"
trans.log: END

----------------------

Kindly help.

Thanks,

Uday

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14 Answers

  • Posted on Oct 17, 2019 at 03:01 PM

    Hi Udaya

    1. Could you share you SAP version detail?

    2. If you are having kernel level 720_REL - 500 then max you can upgrade to kernel 7.22 not on 7.53

    Regards

    SS

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    • Hi Sriram,

      There is some configuration issues as well, the system was not up from April.

      We have planned oracle upgrade on all systems in the landscape.

      If I start the DB + sap, ORA processes are coming up in sidadm environment as well apart from orasid.

      So , I tried killing ora processes as sidadm,(as they should only be there in orasid), db is also going down.

      Please help.

      Thanks,

      Uday

  • Posted on Oct 17, 2019 at 11:49 AM

    Hi all,

    Also, jsmon gives below error.

    Thu Oct 17 12:48:35 2019> process view

    JsfOpenShm failed: object not found
    Cannot access shared memory.

    Uday
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  • Posted on Oct 17, 2019 at 12:05 PM

    Hi All,

    In work directory - dev_bootstrap, I found below.

    [Thr 01] Thu Oct 17 10:10:11 2019
    [Thr 01] JStartupICheckFrameworkPackage: can't find framework package /usr/sap/SID/JCXX/exe/jvmx.jar

    **********************************************************************
    JStartupIReadSection: read node properties [bootstrap]
    -> node name : bootstrap
    -> node type : bootstrap
    -> node execute : yes
    -> java path : /usr/sap/SID/JCxx/exe/sapjvm_4
    -> java parameters : -Djco.jarm=1
    -> java vm version : 4.1.026 21.1-b02
    -> java vm vendor : SAP Java Server VM (SAP AG)
    -> java vm type : server
    -> java vm cpu : ppc64
    -> heap size : 512M
    -> root path : /usr/sap/SID/JCXX/j2ee/cluster
    -> class path : ./bootstrap/launcher.jar
    -> OS libs path : /usr/sap/SID/JCXX/j2ee/os_libs
    -> main class : com.sap.engine.offline.OfflineToolStart
    -> framework class : com.sap.bc.proj.jstartup.JStartupFramework
    -> registr. class : com.sap.bc.proj.jstartup.JStartupNatives
    -> framework path : /usr/sap/SID/JCXX/exe/jstartup.jar:/usr/sap/SID/JCXX/exe/jvmx.jar
    -> parameters : com.sap.engine.bootstrap.Bootstrap ./bootstrap ID5158231
    -> debuggable : yes
    -> debug mode : no
    -> debug port : 60000
    -> shutdown timeout : 120 sec.
    **********************************************************************

    Please check if this is of use.

    Thanks,

    Uday

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  • Posted on Oct 17, 2019 at 12:16 PM

    Also found,


    [Thr 01] JStartupICreateProcess: fork process (pid 6291530)

    [Thr 01] Thu Oct 17 10:10:21 2019
    [Thr 01] *** ERROR => invalid return code of process [bootstrap_ID515823150] (exitcode = 255) [jstartxx.c 1647]
    [Thr 01] JControlExecuteBootstrap: error executing bootstrap node [bootstrap_ID515823150] (rc = 255)
    [Thr 01] JControlCloseProgram: started (exitcode = 255)
    [Thr 01] JControlCloseProgram: good bye... (exitcode = 255)

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  • Posted on Oct 17, 2019 at 12:18 PM

    Found below in work dir,

    [Thr 01] Thu Oct 17 12:48:39 2019 F [Thr 01] *** ERROR => JsfOpenShm: ShmCreate(79, 4096, ATTACH) failed (rc = 3 SHM segment doesn't exist) [jsfxxshm.c 1739] [Thr 01] Thu Oct 17 10:10:11 2019 [Thr 01] JStartupICheckFrameworkPackage: can't find framework package /usr/sap/SID/JCXX/exe/jvmx.jar [Thr 01] Thu Oct 17 10:10:11 2019 [Thr 01] SigISetDefaultAction : default handling for signal SIGCHLD [Thr 01] JStartupICheckFrameworkPackage: can't find framework package /usr/sap/SID/JCXX/work/jstartup.jar [Thr 01] JStartupICheckFrameworkPackage: can't find framework package /usr/sap/SID/JCXX/work/jvmx.jar
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  • Posted on Oct 17, 2019 at 12:26 PM

    In available.log,

    Unavailable 17.10.2019 07:58:22 - 17.10.2019 08:03:22
    Unavailable 17.10.2019 08:05:38 - 17.10.2019 08:15:38
    Unavailable 17.10.2019 08:20:39 - 17.10.2019 09:24:40
    Unavailable 17.10.2019 09:27:01 - 17.10.2019 09:32:01
    Unavailable 17.10.2019 09:37:25 - 17.10.2019 10:04:25
    Unavailable 17.10.2019 10:09:58 - 17.10.2019 13:24:58

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  • Posted on Oct 17, 2019 at 02:11 PM

    SQL> shutdown immediate;
    ORA-01034: ORACLE not available
    ORA-27101: shared memory realm does not exist
    IBM AIX RISC System/6000 Error: 2: No such file or directory
    SQL>

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  • Posted on Oct 18, 2019 at 08:28 AM

    Hi Udaya.

    1. First correct the R3trams-d then the java will start, could you attach the r3trans log file as text format.

    2. Are you copied all the old kernel files in right path? because i am not good in Unix.

    Regards

    SS

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  • Posted on Oct 18, 2019 at 09:05 AM

    error-during-kernel-upgrade.txt

    please find trans.log attached.


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  • Posted on Oct 21, 2019 at 08:15 AM

    Hi Udaya.

    Refer the SAP Note 1860519 - SAP fails to connect to the database

    Regards

    SS

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