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Oct 17, 2019 at 11:49 AM

Printing Half Labels on zebra printer

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Label is cut in half on a zebra printer...

5 other printers works fine, same hardware ,same printserver

Settings are exact the same as the other 5 working printers on the printserver.

We have also changed the printer to a new printer and the issue remains.

If we check the ZPL code coming into the printserver queue from SAP its half in datasize and the code is half.

This is the a snippet from the non working printer.

~DGR:SSGFX000.GRF,263655,217,:Z64:eJztnTGv68h1xynLWG2Al1XKZ0BYJt/AgIFAAexlPsqrUr

And this is from a printer that works fine!

~DGR:SSGFX000.GRF,557886,222,:Z64:eJztvU/L/Tia323H0A5kGD/LHtL8PC

As you can see after "GRF," there is a difference 263655 vs 557886

Any idea what can cause this?