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Former Member

CRM - Sales office deletion from org structure giving error in transactions

Dear All,

User deleted Sales office from org structure which is impacting transactions where-ever this sales unit was used. Transactions including Lead, activity and opportunities. Error appear whenever copy or follow-up is created for transaction as well as when item is added or item is replaced.

User able to edit/add notes, bp etc.

Error appear only when creating follow-up and/or adding item.

Division, Distribution channel, and assignment of product is ok.

Please assist.

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