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Exception from HRESULT:0x80010100 (RPC_E_SYS_CALL_FAILED) in AO

Hi,

We are using AO 2.7.6 for BPC embedded and some users get this message without truly affecting the functionality or their ability to perform any actions.

Exception from HRESULT:0x80010100 (RPC_E_SYS_CALL_FAILED)

The logs show this:

FILE_TYPE:DAAA96DE-B0FB-4c6e-AF7B-A445F5BF9BE2 RECORD_SEPARATOR:30 COLUMN_SEPARATOR:124 COLUMNS:Time|Severity|Category|Method|Thread|Text SEVERITY_MAP:DEBUG|Debug|INFO|Information|VERBOSE|Verbose|WARNING|Warning|ERROR|Error|FATAL|Fatal HEADER_END 2019-10-16 09:59:48,010|ERROR|addins.launcher|Com.Sap.Cof.Launcher.Launcher.Main|1|System call failed. (Exception from HRESULT: 0x80010100 (RPC_E_SYS_CALL_FAILED))#

The Trace shows this:

FILE_TYPE:DAAA96DE-B0FB-4c6e-AF7B-A445F5BF9BE2 RECORD_SEPARATOR:35 COLUMN_SEPARATOR:124 COLUMNS:Time|Severity|Category|Method|Thread|Text SEVERITY_MAP:DEBUG|Debug|INFO|Information|VERBOSE|Verbose|WARNING|Warning|ERROR|Error|FATAL|Fatal HEADER_END 2019-10-16 10:41:44,305|ERROR|addins.launcher|Com.Sap.Cof.Launcher.Launcher.Main|1|System.Runtime.InteropServices.COMException (0x80010100): System call failed. (Exception from HRESULT: 0x80010100 (RPC_E_SYS_CALL_FAILED)) at Microsoft.Office.Core.COMAddIn.get_Object() at Com.Sap.Cof.Launcher.LauncherApplication.StartApplicationAndCallCOM(OfficeGetterHelper iOfficeGetterHelper) at Com.Sap.Cof.Launcher.Launcher.Main(String[] args) #

Any pointers to what is causing this would be helpful.

Thanks

Shruthi

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