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Oct 14, 2019 at 02:57 PM

User got no rules synchronization from CCOM

105 Views Last edit Oct 14, 2019 at 02:58 PM 2 rev

Hello,

i have a question about the Roles and the synchronization between the CCO and CCOM.

I use CCO connected with CCOM and i added a new user (Cashier Role) with CCOM. Now i could loged in with the new user in my CCO. Fine...

Next i made a change in the role cashier for a rule that i want to allow the user, but the CCO User don't got the changes in the role from CCOM. It seems they are not connected or the CCO don't retrieve the new changes for the cashier role.

Do anyone know why the roles are not synchronized?

Thank you very much for your help.

Best Regards, Daniela