we are currently facing the following problem and we would like to hear your experiences and ideas.
Our Customer is working with pick and pack and with sales orders which contains negative rows/lines.
The negative rows/lines are mainly used for sales voucher or Coupons.
Item Quantity Price
Printer 1 100
Sales Voucher/Coupon -1 -10
When generating the pick list for that sales order only items with positive quantitys are displayed to release - that is okay so far.
But when picking is complete and we generate delivery or invoice out of the pick list, the second item is not copied to the delivery or invoice. So the invoice has wrong total and the item appears still open in sales order.
Any ideas about that?