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Oct 10, 2019 at 03:20 AM

S4HANA Credit Exposure - Delivery value has not been updated when the amount of invoice is 0

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Hello everyone,

Now I have encountered a problem related to credit exposure. Please help me to see if there are any solutions:

The company delivered 3 tons to the customer, with a value of 3,000 USD. Since this business is a supplementary order business, the customer did not receive the actual goods, but all of them were lost on the way, so VLPOD confirmed that the customer received 0 tons. The financial department issued an invoice with an amount of 0 through VF01. The result showed that in the credit exposure, the delivery value did not decrease by 3000, but was retained in the delivery value, resulting in the credit could not be released all the time. How can I release the delivery value of credit exposure?

PS: I tried to update the credit with the UKM_RVKRED77 program, but it doesn't work.