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Sap cai images entities

How would sap cai recognize an image in his intents?

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  • Posted on Oct 16, 2019 at 11:46 AM

    Hello Fernando,

    Well SAP CAI doesn't understand the images but you can make some hack with channel in order to make your scenario work. Again it is totally based on your use case for example you want to create a order based on images and your image you want to use as product then you have to go with custom channel. For example you are using whatsapp or telegram then you have to make a validation in your connector code first it is text or media type file. If media type image then you have to extract the text from image using sap leonardo product image classification api.Then finally pass this extracted text to SAP CAI. This hack can create order in your backend system through sap cai based on image. I hope this would help.



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  • Posted on Oct 09, 2019 at 02:21 PM

    Simple, it doesn't :D remember SAP Conversational AI. It´s a NLP (Natural Language Processing) it doesn't detect intent based on an image.

    Beside so far you can't even upload an image in SAP CAI

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